Privacy Policy
Effective Date: March 1, 2025 · Last Updated: March 1, 2025
Accufin Services Inc. is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our bookkeeping, accounting, and payroll services in Canada.
1. Information We Collect
We collect only information necessary to deliver our services, including:
- Personal Identifiers: Name, address, phone, email, SIN (for payroll)
- Business Details: Business name, CRA business number, incorporation documents
- Financial Data: Bank statements, invoices, receipts, tax filings, expense reports, payroll records
- Technical Information: IP address, browser type, usage data (via website analytics)
2. How We Use Your Information
Your data is used strictly for:
- Providing bookkeeping, accounting, tax, or payroll services
- Filing documents with the CRA (e.g., GST/HST, T4s, corporate taxes)
- Communicating service updates or regulatory changes
- Improving our services and website experience
- Complying with legal obligations (e.g., audits, anti-fraud laws)
3. How We Share Your Information
We do not sell your data. Disclosures are limited to:
- Regulatory Bodies: CRA, Revenu Québec, or other tax authorities as legally required
- Third-Party Service Providers: Secure cloud accounting platforms (e.g., QuickBooks, Xero), payroll software, or encrypted document storage tools—all bound by confidentiality agreements
- Legal Compliance: If compelled by court order, subpoena, or lawful request
4. Data Security
We implement rigorous measures to protect your information, including:
- Encryption: Data transmitted/stored via SSL/TLS encryption
- Access Controls: Role-based access limited to authorized staff
- Secure Tools: Industry-standard platforms (e.g., QuickBooks Secure, Xero)
- Training: Staff trained in privacy best practices and PIPEDA compliance
5. Data Retention
We retain your information only as long as necessary:
- Active Clients: For the duration of our service agreement
- Inactive Clients: 7 years (to comply with CRA record-keeping requirements)
After this period, data is securely destroyed.
6. Your Rights
Under PIPEDA, you have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate or incomplete information
- Withdraw Consent: Opt out of non-essential communications (e.g., newsletters)
- Complain: Contact the Office of the Privacy Commissioner of Canada if concerned about our practices
7. Cross-Border Data Transfers
Your data is stored in Canada whenever possible. If transferred internationally (e.g., via cloud servers in the U.S.), we ensure providers comply with PIPEDA-equivalent safeguards (e.g., GDPR for EU data).
8. Cookies & Tracking
Our website may use cookies to:
- Enhance user experience (e.g., login sessions)
- Collect anonymized analytics (via tools like Google Analytics)
You can disable cookies via your browser settings.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect their data.
10. Updates to This Policy
We may update this policy to reflect legal changes. The "Last Updated" date will be revised, and significant changes will be communicated via email or our website.